Refund policy

We want you to love your Miniko planter. If something isn't right, here's how returns and refunds work at minikoshop.

14-day right of withdrawal

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party you indicated (other than the carrier), received the goods.

To exercise this right, send us a clear statement of your decision to withdraw by email to serhanblge11@gmail.com. Include your order number, your name and the items you want to return. You may use the model withdrawal form below, but it is not required. To meet the deadline, it is enough to send your message before the 14-day period has expired.

 

Please send the items back to us without undue delay and no later than 14 days after telling us you are withdrawing. Return address:

minikoshop
Rua Calouste Gulbenkian 3, H3
4050-145 Porto
Portugal